{"xsrfToken":"ac4803380b3e94e9cabe9ddb071645d33fb15440_lout","branding":{"id":"1","key":"nsig","name":"Ndustrial Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/20","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#778a00","headerLinkHoverBGColor":"#778a00","headerBadgeColor":"#778a00"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/d0eb0018-9ef4-4eed-9622-1c66f81bcf8e/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZDdjY2I5MC1jYjYzLTRlMTktODFmMC1mNTE3NTA2ZWExNjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQwZWIwMDE4LTllZjQtNGVlZC05NjIyLTFjNjZmODFiY2Y4ZSI6WyJyZWFkIl19LCJleHAiOjE2OTU3MTc5NjgsIm5iZiI6MTY5NTcxNzM2OH0.R3Lh2PI6CzlDxlmOJhvLhMB33nnx3W8U5QQq3Kv8Hsk&client=dd7ccb90-cb63-4e19-81f0-f517506ea169&mode=fit","logoId":"d0eb0018-9ef4-4eed-9622-1c66f81bcf8e","isLogoAvailable":true,"helpCenterTitle":"How can we help?","sharedPortalName":"Help Center","userInitialAnnouncementHeader":"Welcome to the Help Center","userInitialAnnouncementMessageWiki":"<p>Search for answers, browse how-to articles, and submit support requests</p>","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"How can we help?","sharedPortalName":"Help Center","announcementHeader":"Welcome to the Help Center","announcementMessage":"Search for answers, browse how-to articles, and submit support requests","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#2c3644","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/53e15c60-d364-4366-bd9f-7d72d7bec252/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJkZDdjY2I5MC1jYjYzLTRlMTktODFmMC1mNTE3NTA2ZWExNjkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjUzZTE1YzYwLWQzNjQtNDM2Ni1iZDlmLTdkNzJkN2JlYzI1MiI6WyJyZWFkIl19LCJleHAiOjE2OTU3MTc5NjgsIm5iZiI6MTY5NTcxNzM2OH0.4YTXzrQbazesb8EoOmSbOqiSB1Y4YEpBL58X2DZf538&client=dd7ccb90-cb63-4e19-81f0-f517506ea169&height=300&mode=fit","bannerMediaApiFileId":"53e15c60-d364-4366-bd9f-7d72d7bec252","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"nsig","projectId":10500,"serviceDeskId":1,"name":"Ndustrial Support","description":"<p>Submit support requests</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":false,"reqTypes":[{"id":"57","name":"Authorization Issue","descriptionHtml":"","callToAction":"Authorization Issue","introHtml":"<p>Having trouble with your account?</p>","icon":10938,"iconUrl":"https://ndustrialio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10938","groups":[1],"key":""},{"id":"7","name":"Bug Report","descriptionHtml":"","callToAction":"Bug Report","introHtml":"<p>Tell us about a bug you're experiencing.</p>","icon":10910,"iconUrl":"https://ndustrialio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10910","groups":[1],"key":""},{"id":"61","name":"Curtailment Issue","descriptionHtml":"","callToAction":"Curtailment Issue","introHtml":"","icon":11016,"iconUrl":"https://ndustrialio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11016","groups":[1],"key":""},{"id":"58","name":"Deployment Issue","descriptionHtml":"","callToAction":"Deployment Issue","introHtml":"<p>Are you having an issue with deployment?</p>","icon":10937,"iconUrl":"https://ndustrialio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10937","groups":[1],"key":""},{"id":"6","name":"Device Issue","descriptionHtml":"","callToAction":"Device Issue","introHtml":"<p>Did you reset a device and still experiencing an issue?</p>","icon":10911,"iconUrl":"https://ndustrialio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10911","groups":[1],"key":""},{"id":"56","name":"ETL Issue","descriptionHtml":"","callToAction":"ETL Issue","introHtml":"<p>Having extraction, transformation, or load issues?</p>","icon":10903,"iconUrl":"https://ndustrialio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10903","groups":[1],"key":""},{"id":"15","name":"Improvement Suggestion","descriptionHtml":"","callToAction":"Improvement Suggestion","introHtml":"<p>Have some feedback? We're all ears!</p>","icon":10932,"iconUrl":"https://ndustrialio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10932","groups":[1],"key":""},{"id":"64","name":"Optimize Project Request","descriptionHtml":"","callToAction":"Optimize Project Request","introHtml":"<p>Please supply the following information and the Ndustrial team will contact you about setting up an Optimize project for your facility.</p>","icon":11016,"iconUrl":"https://ndustrialio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11016","groups":[1],"key":""},{"id":"20","name":"Other Questions","descriptionHtml":"","callToAction":"Other Questions","introHtml":"<p>Still don't see what you're looking for?</p>","icon":10900,"iconUrl":"https://ndustrialio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10900","groups":[1],"key":""},{"id":"63","name":"Utility Bill Issue","descriptionHtml":"","callToAction":"Utility Bill Issue","introHtml":"<p>Are you having trouble with a Utility Bill?</p>","icon":10918,"iconUrl":"https://ndustrialio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10918","groups":[1],"key":""},{"id":"5","name":"Facility Registration","descriptionHtml":"","callToAction":"Facility Registration","introHtml":"<p>Need to register a new facility?</p>","icon":10919,"iconUrl":"https://ndustrialio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10919","groups":[],"key":""},{"id":"4","name":"QA Issue","descriptionHtml":"","callToAction":"QA Issue","introHtml":"<p>Have a quality assurance issue?</p>","icon":10638,"iconUrl":"https://ndustrialio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10638","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[64,63,61,58,57,56,6,7,15,20]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"a5f43e43-f778-398d-afe0-9187eb5594fc","appLinkName":"System Confluence","appLinkUrl":"https://ndustrialio.atlassian.net/wiki","spaceKey":"CKB","spaceName":"Contxt Knowledge Base","spaceUrl":"https://ndustrialio.atlassian.net/wiki/spaces/CKB","isServer":false},"labels":[],"projectKey":"SUP","serviceDeskId":1,"kbLinkDomainURLs":["https://ndustrialio.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Help Center","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://ndustrialio.atlassian.net/wiki","kbLinkDomainURLs":["https://ndustrialio.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}